FAQ
A: We typically process and ship orders within 1-3 business days. Shipping times may vary depending on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a tracking number to track your package.
Q: What is your return policy?
A: We want you to be completely satisfied with your purchase from our store. If for any reason you are not happy with your order, you can return it within 30 days of purchase for a full refund or exchange. Please see our Returns & Exchanges page for more information.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to many countries around the world. Shipping times and rates may vary depending on your location. Please see our Shipping Policy page for more information.
Q: How do I care for my leather stamps?
A: To prolong the life of your leather stamps, we recommend storing them in a dry and cool place. Avoid exposing them to direct sunlight or extreme temperatures. After use, clean them with a soft cloth and store them in a protective case. For more information on caring for your leather stamps, please see our Care & Maintenance page.
Q: Can I use your stamps on other materials besides leather?
A: While our stamps are specifically designed for use on leather, they can also be used on other materials such as paper, cardboard, and some fabrics. However, we recommend testing them on a small area first to ensure that they work as intended.
Q: Do you offer custom stamp designs?
A: Yes, we offer custom stamp designs for an additional fee. Please contact us with your design specifications and we'll be happy to provide you with a quote.
Q: What is vegetable-tanned leather?
A: Vegetable-tanned leather is a type of leather that is tanned using natural tannins from tree bark and other plant materials. It is known for its durability, eco-friendliness, and ability to develop a rich patina over time. We offer a range of vegetable-tanned leather products from reputable suppliers. Please see our website for more information.
Q: Do you offer wholesale pricing?
A: Yes, we offer wholesale pricing for bulk orders. Please contact us with your order specifications and we'll be happy to provide you with a quote.
Our Team
Owner, Machinist And Tool And DIE maker, a man of ideas
Mirko Suka
Well.. When Mirko come to work, first thing he say is.. Heey, I was thinking.. we can do like this or that.. HA What a great Idea. Searching for best solutions in production to improve work environment always with a smile oh his face..
Designer, Customer Service, Dreamer
Goran Suka
Me, Myself & I :D When you chat, you chat with me :) Just trying to give my best.. visually and personally.. So you can feel like at home :)
Photographer, Assistant, Artist
Natasa
Natasa is our Artistic, Creative part. Her drawings are exercise for a restless imagination , she is taking care of all of your orders, and you can feel her energy on each stamp. :)
Assistant, Marketer, Love Bringer
Dunja
When Dunja arrives, on each stamp you can feel how much love she is bringing with her, Testing all of your stamps and bringing them to life and on a magic bike rides to post. Feel the joy and serenity :)
Owner, CEO, ENjoyer
Billy The Boy
The life with Billy make's all much easier and his smile is giving all energy necessary to proceed with your working day
Your queries solved in a snap! Dive into our FAQ section to know us better.
FAQ
What is the story behind your company's establishment?
Our company, a family-run business based in Novi Sad, Serbia, started from a love for craftsmanship. Initially, we were creating metal stamps for jewelry and design stamps for leather as a hobby. With time and experience, our passion turned into a profession, and we expanded our range to offer an array of leather crafting tools and accessories.
How long have you been in business?
We've been dedicated to crafting and producing superior tools, starting with metal stamps, for some time now. Our enthusiasm for meticulous workmanship and design continues to flourish. As we evolve, we remain devoted to offering exceptional quality tools, now specializing in leather stamps, to our valued customers.
Are all your designs created in-house?
Absolutely. Each of our stamp designs is the result of the hard work of our dedicated team of skilled artisans. This allows us to ensure the quality of each piece and to offer unique designs that you won't find anywhere else.
Can I trust the quality of your products?
Definitely! We take immense pride in the quality of our products. Our leather stamp tools are precision machined and made from durable brass and stainless steel for longevity. The quality of our tools ensures clear and accurate impressions on leather, which is appreciated
I heard your Shopify site was new. How can I trust it?
While it's true that our Shopify site is new, our business isn't. We have been operating successfully for several years via our Etsy shop named Morando Tools. On Etsy, you can read numerous reviews from satisfied customers. We've brought that same commitment to quality and customer satisfaction to our new Shopify site.
What if I have concerns or questions about a product?
We welcome any questions or concerns you may have about our products. Our team is committed to providing excellent customer service and is always ready to assist you. Feel free to reach out to us via our contact page.
How can I get free express shipping?
We offer free express shipping on orders over $200. Simply make your selection and at checkout, choose FedEx as your shipping method. Your express shipping fee will automatically be waived for orders exceeding $200.